Internal sales operating manual

Know what the customer is buying before you show PixVerse.

PixVerse B2B sales has three primary motions: Model API, Team Plan, and Growth Studio. This page gives reps the routing logic, ICP, capabilities, demo choices, objection handling, and support handoff needed to move a prospect from first conversation to a concrete next step.

What this page covers

A rep should be able to answer the full first-sales cycle.

This is not a replacement for every PDF or media example. It is the operating layer that tells sales which source to use, when to use it, and what not to promise.

01

Route the account

Classify whether the buyer needs embedded generation, team creative production, or managed commerce ad output.

02

Pick the ICP story

Match buyer type, company maturity, role, urgency, and budget logic before presenting product details.

03

Map needs to capabilities

Translate pain into T2V, I2V, templates, effects, Canvas, Agent, Growth Studio, API, or team workspace functionality.

04

Run discovery

Use the 20-minute call structure to surface current state, pain, impact, and a measurable next step.

05

Demo with judgment

Choose proof that matches the buyer and be explicit about current model strengths and limitations.

06

Escalate cleanly

Collect environment, video_id, ai_trace_id, screenshots, logs, account context, and issue description before handing to support or product.

How to train reps

Use the same rhythm for every sales topic: prepare, teach, practice, review.

The internal training source defines a repeatable operating format: update the latest product matrix, model strengths, and limitations; then go deep on one product motion, buyer type, or use case at a time.

Before session

Pre-read and questions

Send the relevant product page, use-case material, customer cases, and model-fit notes before the meeting. Ask reps to bring questions tied to live prospects.

During session

ICP and capability map

Presenter covers target customer profile, sellable capabilities, proof points, limitations, and signed customer case studies.

After session

Roleplay or Q&A drill

Pick 1-2 reps to sell the covered motion while the trainer acts as the customer, or run prepared questions to check whether reps can route and demo correctly.

First-call router

Identify the buyer motion in the first five minutes.

The same company can buy more than one product line, but the first sales motion should match the active business problem.

Model API

They want to embed AI video into their own product or production backend.

Buyer question
Can we ship video generation faster than building our own model stack?
Listen for
API docs, SDKs, latency, concurrency, SLA, private deployment, volume, annual agreement, model comparison.
Next step
Sandbox or free credits, then one real use case end-to-end before commercial terms.
Team Plan

They need a shared creative workspace for repeated team output.

Buyer question
Can our team produce more usable creative without adding headcount?
Listen for
Shared accounts, credit workarounds, campaign volume, brand assets, team management, Canva/Figma/Adobe habits.
Next step
Trial-first motion, asset-based demo, and ROI case around production time and external cost.
Growth Studio

They need continuous ad creative supply for commerce growth.

Buyer question
Can PixVerse generate platform-compliant, brand-aligned ads from product URLs or catalog data?
Listen for
Creative fatigue, Shopify catalogs, PMax or Meta Advantage+, SKU volume, A/B tests, product fidelity, ROAS/CAC.
Next step
7-day pilot with product URLs, target markets, ad styles, platform specs, and usability criteria.

Capability map

Sell the job-to-be-done, then choose the right PixVerse surface.

Foundation models

V6 and C1

Use when quality, instruction following, motion, cinematic output, product fidelity, or native audio-video capability is the core proof.

Atomic APIs

T2V, I2V, first/last frame, fusion

Use for product integrations, creator platforms, AI tools, workflow automation, storyboard-to-video, and reference-based generation.

Video editing APIs

Swap, restyle, extend, lip sync, sound

Use when the buyer cares about reusing footage, replacing people/products, dubbing, audio, continuation, or post-production automation.

Templates and effects

Low-prompt creation

Use for viral effects, product showcase templates, campaign variants, social content, and fast first-success experiences.

Agent and miniapps

One-click workflows

Use when users need script planning, asset selection, auto-assembly, brand/logo/end-card output, or workflow shortcuts rather than raw prompting.

Canvas

Video project workbench

Use for agencies, professional creators, brand teams, and enterprise content teams that need reusable, project-based production workflows.

Team workspace

Shared production system

Use for seats, pooled credits, role/admin control, centralized billing, concurrent generation, shared output, and usage visibility.

Growth Studio

URL or catalog to ad videos

Use for Shopify/DTC merchants, growth marketers, ecommerce sellers, and agencies that need batch ad variants and content-performance iteration.

Qualification guide

Route by buying problem, not by industry label.

Industry helps choose examples, but the first sales decision is simpler: is the customer embedding PixVerse into a product, scaling an internal creative team, or asking PixVerse to turn product data into performance creative?

Model API

They need video generation inside their own product.

Listen for API docs, SDK, latency, concurrency, pricing per second, SLA, private deployment, model comparison, or build-vs-buy language. The next step is a sandbox and one real integration scenario.

Team Plan

They already create video, but team output is blocked.

Listen for shared accounts, scattered assets, credit workarounds, many creators, approval loops, campaign volume, and production deadlines. The next step is a workspace trial using their own assets.

Growth Studio

They need repeatable ad creative from product data.

Listen for Shopify, Amazon, TikTok Shop, SKU volume, creative fatigue, rising CAC, ROAS pressure, PMax, Meta Advantage+, or weekly testing needs. The next step is a 7-day product-URL pilot.

Agency fit

They sell creative output to clients.

If they want a production workspace for their team, lead Team Plan. If they want PixVerse to generate batches of ecommerce ads from client catalogs, lead Growth Studio. If they are building client software, lead API.

Enterprise fit

They need control before they need excitement.

Lead with brand governance, security, procurement, admin control, usage visibility, pilot criteria, and stakeholder alignment. Then map the product surface to the workflow they can actually adopt.

Slow down

Do not pitch everything at once.

If the buyer has no owner, no content workflow, no sample assets, no technical path, or no success metric, run discovery first. A clear next step beats a broad PixVerse feature tour.

Model API motion

Sell infrastructure with the product, not with a slide deck.

Core mental model

API customers are making a build-vs-buy decision. They buy when time pressure, capability gap, and validation logic converge: they need video generation in-market, lack a dedicated video model team, and want proof before committing internal resources.

01

Give sandbox access or a free credit allocation.

02

Help them run one real use case end-to-end using their own scenario.

03

Use results to discuss SLA, concurrency, prepaid credits, annual terms, enterprise discounts, and production scale.

Best ICP

AI content tools, creator platforms, social media tooling, ecommerce marketing tools, AdTech, MarTech, game studios, and tech-driven media teams.

Decision roles

CTO or VP Engineering decides. PM champions. Developer or tech lead implements and validates docs, SDK, response speed, and error handling.

Proof to bring

Benchmarks, real generated samples, API docs, per-second pricing, concurrency plan, uptime/SLA story, and TCO comparison versus self-hosting.

V6 720p$0.040/sec

Without audio list price

V6 1080p$0.080/sec

Without audio list price

C1 720p$0.044/sec

Without audio list price

C1 1080p$0.084/sec

Without audio list price

Team Plan motion

Sell the moment when content demand has outgrown individual accounts.

Core mental model

Team Plan buyers make effect judgments: see a compelling output, map it to their own campaign, calculate saved time or cost, then buy. Team Ultra adds the production controls that make PixVerse usable for teams, not just individual creators.

01

Find the creative bottleneck: speed, cost, headcount, brand consistency, review cycles, or iteration volume.

02

Demo the full PixVerse surface: models, templates, miniapps, Agent, Canvas, asset workflows, and team workspace controls.

03

Build the internal case with pooled credits, role/admin controls, centralized billing, 12 concurrent generations per seat, and usage visibility.

Team Ultra facts

$199/seat/month or $149/seat/month annually, 25,000 credits per seat/month, up to 100 seats, 1080P, 12 concurrent generations per seat, 40% off third-party video models, unlimited image generation, and 100% free off-peak generation.

Best ICP

Creative agencies, brand content teams, ecommerce and FMCG teams, entertainment companies, MCNs, production teams, and enterprise content departments.

Proof to bring

Team Plan page, model access list, workspace/admin story, Canvas as project workbench, Agent/miniapp examples, and production-cost calculator.

Growth Studio motion

Sell a repeatable creative supply loop, not a prompt tool.

Core mental model

As bidding and targeting become automated through PMax, Advantage+, and similar platforms, ad creative becomes the controllable performance variable. Growth Studio turns product URLs or catalog data into scalable, multilingual marketing videos, from batch production to learning and performance optimization.

01

Start from product URLs, Shopify catalog, Google Sheet, or manual product entries; enrich with product images, descriptions, prices, reviews, brand colors, and selling points.

02

Generate structured briefs, hooks, scripts, prompts, and variants across UGC, unboxing, product showcase, motion graphics, and ad-clone styles.

03

Review for product fidelity, brand fit, platform compliance, hook clarity, deployability, CTR/CVR/ROAS learning, and next-batch iteration.

Best ICP

Overseas independent ecommerce merchants, growth DTC brands, Shopify sellers, CN outbound sellers, North American local brands, and agencies serving commerce accounts.

What to collect

Product URLs or catalog, target market, target placement, language, duration, ad style, brand assets, must-show benefits, review criteria, and examples of current winning or rejected creatives.

Proof to bring

Growth Studio page, short usage video, Help Center, product catalog setup, 3 free generations, local sample videos, and a 7-day pilot plan.

Demo and POC playbook

A good demo proves one buying belief.

API POC

Prove integration and quality

Use one real user scenario, API docs, generated samples, response behavior, pricing estimate, and issue-escalation path. Avoid generic slide-only demos.

Team demo

Prove team productivity

Use buyer assets, show templates and controllability, show Canvas/project workflow, explain credits and concurrency, then quantify one content workflow.

Growth pilot

Prove accepted ad output

Use product URLs/catalog items, agree ad styles and platform specs, generate batches, review against usability criteria, and propose next market/category.

Model-fit check

Be honest about limits

Strong areas include apparel, footwear, beauty, home decor, cinematic motion, single-presenter product explanation, templates, and product showcases. Be careful with tiny products, packaging text, jewelry/accessories, fine-grained hand actions, complex multi-person interactions, and multi-speaker lip sync.

Discovery call structure

Do not present too early. Make the buyer say the problem clearly.

The source methodology recommends a 20-minute flow: set agenda, understand current state, dig into pain, quantify business impact, then frame the ideal next step.

2 min

Open with agenda

Confirm the conversation will cover current process, challenges, PixVerse fit, and next step.

5 min

Current state

Ask how videos are produced, what tools they use, how long production takes, and who is involved.

5 min

Pain

Identify whether the blocker is speed, cost, headcount, quality, control, compliance, or technical integration.

5 min

Business impact

Connect the blocker to launch timelines, revenue, CAC, ROAS, creative testing, retention, or engineering opportunity cost.

3 min

Next step

Choose API POC, Team Plan trial/demo, or Growth Studio pilot with a named owner and evaluation criteria.

Objection handling

Use objections to find the missing proof.

"Your price is higher."

Compare total cost: production time, engineering maintenance, model quality consistency, latency, reliability, and external vendor cost.

"Quality may not fit our brand."

Use their own assets or scenario in a live demo. Ask them to judge output against a real acceptance standard.

"We worry about data/security."

Validate the concern. Route to enterprise trust material, security review, technical stakeholder discussion, or private deployment conversation when relevant.

"We already use another tool."

Find the constraint: model access, controllability, team workflow, output volume, speed, cost per usable asset, or platform limitation.

"We may build in-house."

Map hidden costs: infrastructure, model maintenance, quality tuning, engineering time, procurement, launch delay, and support burden.

"Budget is not priority."

Bring it back to ROI. Ask what cost reduction, output increase, or launch acceleration would make the project worth prioritizing.

Support handoff

Collect the right evidence before escalating.

Most API or output-quality issues cannot be diagnosed from a screenshot alone. Sales should gather the minimum viable debugging packet before handing to CSM, product, or model teams.

API or request error

Required packet

Environment, customer account, endpoint, request time, error code, ai_trace_id, logs, and exact reproduction steps.

Video output issue

Required packet

Environment, video_id or ai_trace_id, source materials, prompt, expected result, actual problem, and whether the issue is quality, safety review, billing, or export.

Content review issue

Required packet

Environment, video_id or ai_trace_id, customer test account, rejection message, content context, and whether the case is normal policy or whitelist discussion.

Effect templates

Sales notes

New API customers can usually fix duration at 5; prompt can be optional; B2B effect availability follows the published effect list and weekly release rhythm.

Lip sync

Sales notes

Works best when the mouth is clear and large in frame. If audio is longer than video, output may use reverse playback alignment. Strict frame-length needs require post-processing.

Output dimensions

Sales notes

360p, 540p, 720p, and 1080p map to specific long-edge rules across 16:9, 1:1, 9:16, 3:4, 4:3, and other ratios. Use FAQ before promising exact export dimensions.

Embedded source library

The linked docs are now inside this page.

Use these cards as the public-ready working library. Original Feishu links are retained at the bottom for internal traceability, but the core sales content no longer depends on opening private documents.

RouterICP & Buyer Psychology

API and Team Plan sell the same underlying AI video capability, but solve different problems. API buyers need video generation as product infrastructure; Team Plan buyers need recurring team creative output without building AI infrastructure.

  • API trigger: build-versus-buy around time pressure, capability gap, and market validation.
  • Team trigger: visible output pain, campaign pressure, and immediate ROI.
  • Overlap accounts may need API for product features and Team Plan for internal content teams.
APIModel API sales motion

Core ICP includes AI content tools, creator platforms, social media tooling, ecommerce marketing tools, AdTech, MarTech, gaming studios, media groups, and education platforms with engineering teams.

  • Decision maker: CTO or VP Engineering.
  • Champion: PM who needs to ship a video feature fast.
  • Evaluator: developer or technical lead checking docs, SDK, speed, and error handling.
Team PlanTeam Ultra facts

Team Ultra is built for creative, marketing, ecommerce, and media teams that produce at volume and need a real workspace instead of shared individual accounts.

  • $199 per seat monthly, or $149 per seat monthly on annual terms.
  • 25,000 credits per seat per month, pooled across the team.
  • 12 concurrent generations per seat, 1080P output, up to 100 seats.
  • 40% off third-party video models, unlimited image generation, and free off-peak generation.
Growth StudioURL/catalog to ad videos

Growth Studio turns product data or a URL into scalable multilingual marketing videos, from batch creation to distribution and performance learning.

  • Input: product URL, Shopify catalog, Google Sheet, or manual product entry.
  • Setup: product images, description, target market, placement, audio, captions, creative mode, hook enhancement, and ad clone.
  • Trial: each account receives 3 free generations by default.
  • Commercial model: prepaid balance through Stripe.
Discovery20-minute call flow

Discovery should make the buyer say the problem clearly before PixVerse is presented.

  • 2 min: set agenda and confirm the conversation structure.
  • 5 min: current production process, tools, timeline, and owners.
  • 5 min: pain across speed, cost, headcount, quality, control, compliance, or integration.
  • 5 min: business impact on launch timing, revenue, CAC, ROAS, testing, or engineering cost.
  • 3 min: agree the next step with owner and evaluation criteria.
PricingAPI rate reference

API billing is based on generated video seconds and credits consumption returned by the API. Standard list prices do not include enterprise usage-based discounts.

  • Conversion basis: 45 credits = $0.20, or 1 credit = $0.00444.
  • V6 720p without audio: $0.040/sec; V6 1080p without audio: $0.080/sec.
  • C1 720p without audio: $0.044/sec; C1 1080p without audio: $0.084/sec.
  • Enterprise support includes bulk generation, high concurrency, SLA, prepaid credits, annual agreements, and tiered discounts.
ModelsCapability map

PixVerse model and product materials position PixVerse around speed, quality, cost, and productized workflows across V6, C1, Agent, miniapps, Canvas, templates, and editing APIs.

  • Strong proof areas: ecommerce ads, product showcase, I2V product fidelity, stylized outputs, cinematic motion, and storyboard-driven generation.
  • Be careful with tiny products, fine-grained hand actions, detailed text preservation, multi-speaker lip sync, and complex multi-person interactions.
  • Use real generated samples, bad-case comparisons, and buyer-specific use cases rather than broad claims.
CanvasVideo project workbench

Canvas is not a material whiteboard. It is a visual production workbench that keeps ideas, assets, models, tasks, versions, and delivery context in one video project space.

  • Best fit: teams producing ongoing campaigns, multi-version outputs, or recurring client deliverables.
  • Value: reduce tool switching, manage generated versions, preserve decisions, and reuse workflows.
  • Do not lead Canvas when the buyer only wants a quick single-video test or a single model effect.
AgentAgent Skills

Agent Skills make PixVerse Agent more visible, controllable, and workflow-oriented by packaging creative capabilities into modular skills.

  • Users can browse official skills, activate/deactivate them per session, see which skills Agent used, and trigger active skills with slash commands.
  • Initial official skills include UGC Ad, Product Commercial, Logo Reveal, Music Video, Real Estate Tour, Game Trailer, Cinematic Story, Short Explainer, and more.
  • Sales angle: Agent becomes a repeatable workflow system, not a black-box chat assistant.
MiniappsVibeMV

VibeMV turns a song into a finished music video with one-click generation, optional character reference, lip sync for vocal tracks, multilingual lyric subtitles, and 15 visual styles.

  • Best fit: musicians, indie artists, music channels, fandom/ACG creators, and apps that want MV generation through API.
  • Supports songs from 10 seconds to 6 minutes, with character images in JPG, PNG, or WebP.
  • Do not enable lip sync or subtitles for instrumental tracks without recognizable lyrics.
EcommerceAutomated marketing pipeline

The ecommerce pipeline materials frame creative as the controllable performance lever as PMax, Advantage+, and similar platforms automate bidding and targeting.

  • Core pains: creative fatigue, high video cost, long production cycles, limited variants, and category constraints.
  • Core workflows: product detail images, model/IP/logo design, I2V product ads, product/model replacement, and full-chain ad creation and delivery.
  • Roadmap logic: URL parsing, product understanding, ad script generation, model dispatch, audio, post-processing, and LLM quality assessment.
SupportCSM and technical handoff

Most customer issues cannot be diagnosed from screenshots alone. Sales should collect a complete debugging packet before escalating.

  • API error: environment, account, endpoint, request time, error code, ai_trace_id, logs, and reproduction steps.
  • Video issue: environment, video_id or ai_trace_id, source materials, prompt, expected result, actual issue, and issue type.
  • Review issue: test account, rejection message, content context, and whether this is normal policy or a whitelist discussion.